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Open Seminar: Working Effectively with Japanese
July 13, 2010 (Tuesday)
St. John’s Golf and Conference Center, 44045 Five Mile Road, Plymouth, MI 48170
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Attitudes to differences in social status and power in Japan and the UK have a profound effect on customer service.
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Why is customer service so frequently bad in Europe, and so consistently good in Japan?
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Rochelle Kopp is interviewed on how to negotiate across cultures.
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You want to dazzle your clients. You think you are doing great. But what if your “dazzling performance” is actually alienating Japanese clients? Makiko Masuda, Senior Consultant and Detroit Representative of JIC, will speak on the following topics at the Law Offices of Warner Norcross & Judd on March 17, 2010
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