Japan Intercultural Consulting

Japanese Business Culture Blog

A blog about communications between Japan and other cultures, particularly in business.

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JIC Blogs by Category

To read blogs by specific categories select from the list below:

Book reviews
Business travel to Japan
Foreign firms in Japan
Gaijin in Japan
Human resource management
Japanese business
Japanese companies
Japanese culture
Japanese etiquette
Japanese firms in Africa
Japanese firms in Asia Pacific
Japanese firms in China
Japanese firms in Europe
Japanese firms in India
Japanese firms in Latin America
Japanese firms in N. America
Japanese firms in the Mideast
Japanese management
Japanese manufacturing
Japanese society
Japanese startups
Learning Japanese
Movies
Teambuilding with Japanese
Websites of interest
Working with Japanese

The monozukuri of customer service

Pernille Rudlin

Apr 29, 2010 08:58 AM

How learning origami at an early age improves customer service
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› Human resource management | › Japanese culture | › Japanese management | › Japanese society

Why some Japanese people prefer British customer service!

Pernille Rudlin

May 10, 2010 12:44 AM

Attitudes to differences in social status and power in Japan and the UK have a profound effect on customer service.
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Japan Intercultural Consulting welcomes new Consultant Chiyoko Ono

Rochelle Kopp

Apr 15, 2010 10:56 PM

Japan Intercultural Consulting is delighted to announce that Chiyoko Ono has joined our team as a Consultant in our Silicon Valley office.
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› Japanese firms in N. America

What are companies for?

Pernille Rudlin

Apr 14, 2010 05:25 PM

How corporate missions affect customer service
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› Japanese companies

Qu’en est-il des modes de management traditionnels japonais ?

Cécile Buckenmeyer

Apr 08, 2010 05:16 AM

« Globalisation » est un mot qui devint soudain à la mode au Japon dans les années 90. Vingt ans plus tard, est-il une réalité ?
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