Training for European companies who have Japanese customers, clients or partners

Our one day or half day in house seminar on working with Japanese customers, clients or partners is structured around a "Top Ten Things Japanese Customers Want", dealing with customer service expectations in terms of response, accountability and deadlines as well as business and social etiquette.

These seminars continue to be very popular with European professional services companies such as law firms, patent attorneys and accountants, as well as logistics companies.